Key Account Management

Helping our customers differentiate and grow faster by building co-dependent partnerships with their Strategic Accounts.

The development of system- and solution partnerships between companies and their most important customers has become a decisive success factor. Digitalization and IoT (Internet of Things) accelerate this trend. They force companies to continually optimize their position with their key accounts and to secure their strategic differentiation. The objective of Strategic Account Management is the deep integration into the decision making and value-creation process of the customer.

mpconsulting helps leading B2B companies to build their KAM organization through a unique combination of consulting, training and coaching.

mpconsulting's KAM circle: an integrated approach to building your KAM Organization

The five steps for building a successful KAM-organization have emerged after many years working as consultants with leading B2B companies. This integrated approach secures that the most common errors when building a KAM organization are avoided in the first place.

Experience shows, that a great percentage of KAM-initiatives do not fulfill top management’s expectations, especially when a “trial-on-error” or a „spend-as-you earn“ approach is chosen.

That's what our customers say

Logo Carl Zeiss AG

Account MAPping is a real game-changer. It helps me to get in contact with the top management of my accounts.

Raj KackerSenior Strategic Account Manager, Zeiss IMT Solutions USA, Carl Zeiss AG

Logo Schaeffler

When we selected a consulting company to help us build our KAM-organization, mp consulting had already convinced us after 2 hours. Their professional hands-on experience in Key Account Management and the integrated concept were the decisive factors.

Dr. Udo MarkowskiVice President KAM, Schaeffler Technologies Industrial Division, Schaeffler AG

Logo Cenit

In order to be a credible partner for our strategic customers in their digital transformation on their journey to Industry 4.0, we need to continuously improve our customer orientation and adapt to the increasing complexity and speed of change. mp consulting is our trusted advisor since 2013 in our transformation process.

Martin ThielSenior Vice President, 3DS PLM Solutions, CENIT AG

Logo KHS

mp consulting is not a theoretical consulting company, but is in a position to actively support my Key Account Managers to immediately implement the new methods and approaches in the scope of real customer projects. This can only be achieved by the consultant, if he combines theory with real life best-practice, which is the case with mp consulting.

Ralph PohlExecutive Vice President, Global Account Management, KHS GmbH

Kamnetzwerk e.V. – The „kam-network“

The "kam-network" is an exclusive forum for leaders in Key Account Management. Its mission is to share and promote knowhow and best practice in Key Account Management. The network was co-founded by mp consulting in 2012 and has since grown into an association of over 30 industrial companies. The highlight is a yearly 2-day symposium in which newest trends in KAM are discussed and “war stories” exchanged. An open communication is possible, as no competitors to existing members are allowed. For further information, please refer to

KAM Netzwerk Treffen

BBraun Logo
Carl Zeiss AG Logo
Cenit Logo
Schaeffler Logo
KHS Logo
Herrmann Ultraschall Logo

The Partners

Gerhard Herold, Berlin, and Artur Wagner, Heidelberg are the founders of mp consulting GbR.

Gerhard Herold

Artur Wagner